Business activities

TAKKT AG is the leading omnichannel distributor for business equipment in Europe and North America. The Group is represented in more than 20 countries and addresses the market with the following three divisions:

Each division has a focused product portfolio that is primarily geared to a specific work environment. In I&P, the work environment is the factory floor or warehouse in the manufacturing and logistics industries. OF&D specializes in products for service providers. This includes equipment for working at the office or from home. The FS area offers products required for meal and food preparation and presentation in hotels, restaurants and catering establishments.

The aim of the organizational alignment along product categories and worlds of work is to fully realize the sales potential. The work of the divisions will focus on market and customer-related functions such as sales, marketing, e-commerce and category management. These tasks are being increasingly coordinated and consolidated within the divisions across the individual sales brands. This enables better use of internal resources and skills, such as through the expansion of cross-selling and in the ongoing improvement and new development of future-oriented products and services for the respective world of work.

TAKKT plans to further integrate supporting functions that are critical for success and to consolidate them on the Group level. The focus will be on Operations, Technology & Data, Finance and HR. Integrating these functions centrally offers greater synergies, and the larger areas of responsibility make it easier to recruit experts and develop core areas of expertise within the Group.

The structures in the finance area are fully integrated, and therefore managed and controlled centrally throughout the Group. Significant progress was made in 2023 with regard to the integration of HR, such as in centralizing the management of core processes. In operations, the new structure in Europe has been fully implemented since 2023. In the US, collaboration across sales brands and divisions is also increasing. The Group has therefore developed a unified warehousing strategy for North America, which will be implemented in 2024. Since 2023, Technology & Data is also controlled and managed centrally in Europe. In addition, TAKKT developed the goal and road map for the future IT system landscape.