Corporate strategy

In early 2020, the Group began with the implementation of TAKKT 4.0 and is thus repositioning itself. The Group’s strategic goals are to continue its profitable growth, transform its business model and act in a sustainable manner. For the individual subgoals, TAKKT set new target values in certain areas to be achieved by 2025.

Further information can also be found in the most recent annual report.

Strategic goals


  • Long-term organic sales growth of around five percent per year
  • Additional growth through acquisitions
  • Sustainable increase in EBITDA
Transform the business model
  • Organizational realignment with focus on two business models
  • Employee NPS of over 30
  • Customer NPS of over 60
  • Above-average organic e-commerce growth
  • Share of women in top executive positions of at least 30 percent
  • Share of sustainable products of at least 20 percent
  • 100 percent carbon-neutral print advertising and shipping processes


TAKKT wants to accelerate organic growth and achieve an increase for the Group of around five percent per year on average over the long term. The target value does not take into account exceptionally severe economic downturns such as those during the financial crisis of 2008 / 2009 or resulting from the coronavirus pandemic in 2020. The three segments have different growth potential. While the Omnichannel Commerce and Foodservice Equipment & Supplies segments are expected to grow by an average of three to five percent per year, TAKKT is aiming for a growth rate of six to eight percent in the Web-focused Commerce segment.

With TAKKT 4.0, the Group is realigning its organizational structure and making it more compact. In both the Omnichannel Commerce and Web-focused Commerce segment, TAKKT is focusing on a specific business model for one customer type.

Additional information on the organizational realignment TAKKT 4.0 can be found in the most recent annual report.

Distance selling is considerably more resource efficient than store-based retailing. This is why the TAKKT business model per se is more sustainable than other competition models. Sustainability is therefore not a new concept for TAKKT. In the future, TAKKT will differentiate itself even more from other market players in this area. The Group is convinced that sustainability represents competitive advantages across all stages of the value chain and enhances company value for the long term. The sustainability goals build on the achievements of the past and cover the different dimensions of sustainability (economic, environmental and social).

Additional information on sustainability at TAKKT can be found here.